The Demand Flexibility Service (DFS) was introduced in winter (22/23) by ESO to access additional flexibility typically over winter peak days when national electricity demand is at its highest.
This new innovative service allowed consumers, as well as industrial and commercial users, to be incentivised for voluntarily flexing the time when they use their electricity as part of a range of tools designed to help manage the electricity system over winter.
As part of the ESO Demand Flexibility Service, we can generate additional revenue from your system by using your storage capacity. The benefit of participating via Levelise is that you won't need to change your usage behaviour (or take any action at all) to achieve the earnings.
We are working hard behind the scenes to prepare our systems to allow you to take advantage of this new service. We are hoping to launch this in January 2024.
Much like all our other services we will only participate your system in this service if it is an overall benefit to you. Some things you must know:
By signing our Grid Services Agreement you are opted in to our Demand Flexibility Service and we will assume you are happy to take part in any DFS events going forward, unless or until you deregister.
You can only sign up to one Registered DFS Participant at a time - so if you participate with us, you will not be able to participate with anyone else. You can deregister by emailing us on: firstname.lastname@example.org.
If you register with another DFS participant, this will De-register us as your DFS participant.
We will be in touch with more information once this service is live.
If you have a complaint about this or any other service we provide, please don't hesitate to contact us via our email@example.com email address or in writing to: Complaints Levelise Ltd, The Hayakawa Building, Science Park, Edmund Halley Rd, Littlemore, Oxford OX4 4GB